Ambulance Trusts across England will be given an extra £55 million to boost staff numbers ahead of winter, the NHS announced today.
The funding will help the services to recruit more 999 call handlers, crews and clinicians to work in control rooms.
It will also cover the recruitment and retention of liaison officers who manage the handover of patients between ambulances and hospitals.
Each trust will receive a share of funding based on the number of patients they serve locally and they will be expected to start putting these measures in place as soon as possible.
Local services are being asked to work together on plans for how funding will help to reduce average waiting times for category one, two and three 999 calls.
The investment comes alongside record numbers of A&E attendances in major departments, with more than 2.1 million patients attending in June, on top of delivering the biggest vaccination programme in NHS history and the fastest in Europe with 65 million people protected so far.
Staff in England answered 890,000 999 calls in June alone – 300,000 more calls than in the same month last year and 150,000 more calls compared to June 2019.
Anthony Marsh, National Strategic Adviser of Ambulance Services said: “Despite the pandemic, ambulance services have continued to respond quickly to the public when they needed emergency care.
“While ambulance Trusts are already extremely busy, the NHS is ensuring that services have the staff they need to deal with increased demand.
“If you need urgent care, I’d urge you to go to NHS 111 Online or call 111 so that you can be signposted to the best option for your needs.
“And if you have been inspired by the phenomenal efforts of NHS staff over the course of the pandemic, there are a variety of vital ambulance roles available, including as a call handler, and I’d encourage anyone considering a career in the NHS.”
