Wiltshire has been selected as a pilot area for a new national scheme designed to improve how domestic abuse victims are supported as their cases move through the courts.
The initiative aims to strengthen both understanding and confidence in the Crown Court process — often cited as one of the most daunting stages for victims pursuing justice.
Among the key changes being trialled is the opportunity for victims to meet prosecutors ahead of trial. The idea is straightforward: give individuals the chance to ask questions, understand what will happen in court, and feel better prepared before proceedings begin.
The scheme will also see additional specialist liaison officers introduced in pilot areas, offering more consistent, tailored support throughout what can be a complex and stressful experience.
In Wiltshire, the work will build on existing provision through the Horizon Victim and Witness Care Service, funded by the Office of the Police and Crime Commissioner. The new measures are intended to complement, rather than replace, current services — adding another layer of support as cases progress.
Local agencies are working in partnership with the Crown Prosecution Service to ensure the approach is properly embedded and delivers a more joined-up experience for victims.
Philip Wilkinson, who also chairs the Wiltshire Criminal Justice Board, described the county’s inclusion as both “significant and welcome”.
“The court process can often be one of the most daunting aspects of a victim’s journey,” he said. “This pilot allows us to build earlier engagement, clearer communication and more personalised support — all of which we know can make a real difference in helping victims remain engaged and feel heard.”
He added that Wiltshire’s selection reflects the strength of existing partnerships across the county, as well as a broader commitment to improving outcomes for survivors of domestic abuse.
There is also a national dimension to the work. Findings from the pilot are expected to inform how victim support is shaped more widely, with Wiltshire playing a role in testing what works in practice.
For those involved locally, the focus is clear enough: make the system easier to navigate, less intimidating, and more responsive to the needs of those going through it.
