In a heartwarming display of integrity and customer care, Ron’s, the Rodbourne Hardware Store, is reaching out to the community for assistance in locating a customer who was inadvertently overcharged.
In a social media plea, the store is keen on rectifying the mistake and returning the excess money to the rightful owner.
The incident, which serves as a testament to Ron’s commitment to customer satisfaction, unfolded when a transaction resulted in an accidental overcharge. The customer, described by Ron as a “lovely lady,” is now being sought after to ensure she is aware of the error and can claim her refund promptly.
In the appeal on Facebook, Ron’s expressed their desire to correct the mistake. “I need your help, please. If anyone knows this lovely lady, please can I ask for you to contact her to get in touch with us. I have accidentally overcharged her and would like to give her her money back.”
