Swindon HSBC customers were among hundreds of thousands affected as an online banking glitch left customers locked out of accounts yesterday.
Being the last Friday of the month it was the worst time for the systems to crash with many expecting to be able to access their monthly salaries.
Many customers took to social media to voice their frustration before HSBC later confirmed the incident was caused by a technical issue with a scheduled upgrade to its personal internet banking service, which did not complete properly.
At around 9.30 they issued a further statement confirming the systems were back up and running “Our online and mobile banking services are now available. We are sorry for any inconvenience caused.”
