Great Western Hospital have partnered with DrDoctor to offer patients the option to access appointment information online and even have their appointment in the comfort of their own home.
The trust, has introduced technology used by more than 30 other hospital trusts in the UK, that will give patients more control over their care, maximise the number of available appointments, and maintain effective communication with patients.
It allows patients to receive appointment letters and reminders by text message, email or online, aiming to reduce the number of missed appointments and improve patient experience.
Patients with an upcoming appointment in any of the services that are included will be able to access an online portal from their smartphones, tablets and computers, via a link sent by text message or email.
These products will save time for staff and patients and reduce the number of in-person hospital visits.
By accessing the online portal, patients will be able to:
- View and download appointment letters
- View the location of their appointment
- View important clinic information
- Add their appointment to their personal calendar
- Receive appointment reminders
- Have video consultations with your care team
Video consultations are an easy way for you to have your appointment, without needing to travel to hospital and offer a safe and easy alternative to face-to-face appointments.
