Excalibur Communications, a leading provider of communication and IT solutions based in the South West, is delighted to receive a unique recognition for their exceptional support during the challenging times of the Covid-19 pandemic.
Stephen Trowbridge, CEO of First City Nursing & Care, presented Excalibur with a specially designed ‘Covid Medal’ to acknowledge their significant contributions.
First City Nursing is a trusted provider of home care and nursing services to the health and social care sector in Wiltshire and Gloucestershire.
Throughout the pandemic, Excalibur played a crucial role in ensuring the smooth operation of the company’s IT, mobile, and telephone systems. Their dedication and support enabled Stephen and his team to deliver essential care services to their users during this demanding period.
In a heartfelt letter addressed to Excalibur, Trowbridge expressed his gratitude:
“Every member of our team has played a vital role, whether directly assisting customers or ensuring the seamless functioning of our business operations. There are countless stories of self-sacrifice, countless additional hours and days worked, and countless acts of kindness toward our customers, their families, and others. We hope this medal serves as a lasting reminder of the impact you have made and that you can look back on this period with immense pride in your contributions.”
Stephen himself has been honored with an MBE for his exceptional response to the pandemic, recognizing his outstanding service to the community.
Darren Harper, Excalibur’s Sales Director, expressed his appreciation for the medal, stating, “We are truly grateful for the recognition of the hard work Excalibur has put into ensuring the seamless operation of First City throughout the Covid-19 crisis.
“We all had to adapt during this pandemic to ensure that vital services like First City and the Air Ambulance remained available 24/7. Our work in this sector goes beyond computers and telephones; it involves being constantly available and swiftly solving problems as new operational challenges arise.
“We are committed to supporting our customers in their mission to provide quality care to their service users and are always willing to go the extra mile to make that happen.”
