Council to host energy advice Q&A in wake of price cap increase announcement

Citizens Advice Swindon and the Warm and Safe Wiltshire energy advice service have joined forces with Swindon Borough Council to help residents combat the energy price hike and save money on bills.

Representatives from both organisations will come together on Thursday 8th September at midday, to take part in a virtual question and answer session, hosted on the Council’s Facebook page.

Residents will be able to submit questions related to energy saving in advance by emailing them to communications@swindon.gov.uk or sending the Council a message on social media.

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The experts will respond to the most commonly asked questions, and share advice to support people at home to reduce their bills.

Swindon Borough Council’s Cabinet Member for Health Inequalities and Housing, Councillor Cathy Martyn, said: “The huge rise in energy prices from October will clearly be a big worry for many households across Swindon going into winter and some are already struggling to pay bills.

“This Facebook Q&A event is just one of the ways we want to help make it easy for residents to access information, advice and support to manage energy bills and reduce these wherever possible.

“Warm and Safe Wiltshire (08000 385 722) is already available to provide free and impartial energy saving and fuel debt advice. Through the Household Support Fund, the Council also continues to administer a range of support measures including energy vouchers and hardship funding.

“If you’re at all worried, please get in contact with Citizens Advice Swindon (08082 787 813) for support. They’re here to help.”

A local energy adviser from Warm and Safe Wiltshire will also be on hand to offer energy saving advice at two free drop-in sessions in Swindon next month:

  1. Tuesday, 13th September, from 1pm to 3pm at Penhill Community Café, John Moulton Hall, Penhill (SN2 5DU), and
  2. Wednesday, 14th September 10am to 1pm at Bakers Café, Railway Village (SN1 5BN).

Warm and Safe Wiltshire is a service provided by Swindon Borough Council, Wiltshire Council, Dorset & Wiltshire Fire and Rescue Service in partnership with the Centre for Sustainable Energy to help residents live in safer and healthier homes.

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