With the news that Flybe, an airline with a large profile at some smaller, regional airports such as Southampton and Bristol, going into administration, customers with tickets are keen to know if they are entitled to any refund or compensation.
Rory Boland, Which? Travel editor, said:“This will be terrible news to Flybe passengers, many of whom were loyal customers and used the airline regularly.
“Unlike Thomas Cook’s collapse, most people flying Flybe won’t have Atol protection so the government is unlikely to step in and repatriate those abroad or provide refunds.
“Instead passengers with travel insurance should check if their policy includes scheduled operator failure cover. Alternately, those who booked tickets costing more than £100 with a credit card will be able to claim from their credit card provider.
If the tickets were under £100 or booked with a debit card, passengers can try to use chargeback from their bank or card provider.“
