Households have been warned about a fake Royal Mail missed delivery card scam. The cards are posted through letterboxes and look like they have been left by Royal Mail postmen. However, victims of the convincing scam say it cost them £45 when they called up to find out about the non-existent parcel.
The convincing red “Something For You” notes urge people to phone the depot about a parcel but victims say they have instead been charged £45 for making the call.
The cards are almost identical to the official Royal Mail notes with similar text, colours and layout – including the words “bring ID” in a circle in the top corner – but crucially the Royal Mail crest is missing from the top.
After ringing what appears to be a Greater London landline, an automated message asks for your details and consignment number.
Users online said when they called the 0208 number, which is not actually registered to Royal Mail, they were charged £45, reports the Daily Express.
However, it is not clear whether the victims were charged for the phone call or were tricked into handing over the money.
A post shared 60,000 times on Facebook said: “Fake parcel notes – the fake one will charge you £45 if you call the number and does not have a Post Office logo on.
“Please don’t get conned. Was told about this today and had to share.
“Please be aware. Fake at the top.”
Other users online claimed they had been called by the same 0208 number and it appeared to be a firm of debt collectors. When they ring back they are apparently also charged £45.
National police reporting centre Action Fraud said: “If in doubt, do not call the number provided, give your card details or personal information, and get in contact with us.”
The Royal Mail said: “Our security team is looking into this incident as a matter of urgency.
“Customers should check delivery cards very carefully to ensure they are genuine, and remain vigilant.
“Although this card is similar to one of our Something For You cards, the Royal Mail logo is crucially missing.
“Customers should also consider whether they are expecting a delivery from the company named on the card.
“If any customer thinks they have been a victim of fraud, they should contact Citizens Advice or Action Fraud for advice and guidance.”